![]() UNDER TEXAS LAW (CHAPTER 87, CIVIL PRACTICE AND REMEDIES CODE), AN EQUINE PROFESSIONAL IS NOT LIABLE FOR AN INJURY TO OR THE DEATH OF A PARTICIPANT IN EQUINE ACTIVITIES RESULTING FROM THE INHERENT RISKS OF EQUINE ACTIVITIES.It’s beginning to look a lot like Christmas, everywhere I go…. By making a reservation with Four Winds Carriage Company, the reservation holder and guest agree to HOLD HARMLESS Four Winds Carriage Company LLC Employees, Contractors, or Partners. As this is our busiest season, please be patient in replies to calls and emails.įour Winds Carriage Company is not responsible for displays of decorations and lights in Highland Park.įour Winds Carriage Company reserves the right to refuse service to anyone for any reason all fees and charges will apply. Please feel free to call or email us with any questions. Please allow up to 3 weeks for your bank to post the refund to your account.īy making a reservation with Four Winds Carriage Company, the reservation holder agrees to the refund policy. If this is not possible, a refund will be issued. ![]() Upon cancellation of a reservation by Four Winds Carriage Company due to weather or any other unforeseen event, we will make every attempt to reschedule your ride during the current season. Four Winds Carriage Company is not responsible for contacting customers by any phone numbers or emails not listed in the reservation. Should we determine to cancel due to weather, we will make every attempt to contact you by 2 pm the day of your ride using the contact information provided at time of reservation. Though it may seem safe for operating a carriage in Dallas, we must also consider the weather for the larger North Texas region for the length of the night as our horses, many of our drivers and customers are traveling from out of town. Cancellation or Change requests must be made via email at Cancellations cannot be made by calling.Ĭancellations due to weather is at the discretion of Four Winds Carriage Company. Changes to your reservation cannot be made within 5 days of your scheduled reservation. Changes to your reservation are subject to a $25 reservation change fee. Cancellations prior to the 5 day cut off are subject to a fee of 35% of the cost of the reservation. If you must cancel your reservation within 5 days of your scheduled ride, Four Winds Carriage Company will not refund the cost of the reservation. However, our horses, drivers and other customers kindly ask that you leave dogs/pets at home for the comfort and safety for all involved.Ĭancellations or Changes: Reservations are subject to our 5 day cancellation/change policy. Four Winds Carriage Company loves all animals small and large. Please be respectful to both our drivers and carriages to help maintain cleanliness throughout your tour and for the tours to follow.Ī. We will allow food and beverages, to include alcoholic beverages. Please dress yourself and children accordingly to stay warm for the hour long tour. Please feel free to bring your own blankets to stay warm if you would like. 2020: DUE TO COVID19 Four Winds Carriage Company WILL NOT provide blankets as we have in previous years. Can I bring my own blankets, food, and or beverages for my ride?Ī. We will not accept any additional parties based on these guidelines. All Carriages have to operate under specific guidelines for weight capacity in order to be in compliance with safety standards. What if I decided to bring a friend or family member last minute to join us for the ride?Ī. You will need to arrive at the loading location 10 minutes before your reservation time to check-in. What time should I arrive for my reservation?Ī. If your party is larger, we can accommodate with double bookings. Standard Carriages and Cinderella Carriages hold 4-6 average size adults (Children 3+ will require to have their own seat), where as our wagonettes can hold up to 8 average size adults. What size Carriage should I book for my tour?Ī. Please share some holiday cheer with your driver when tipping. It is customary to tip between 15% to 20% of the cost of your tour. Gratuity is NOT included in your reservation fee.
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